Help - Search - Members - Calendar
Full Version: Client reconnection
ClubControl Internet Cafe Software > ClubControl Internet Cafe Software > General
Raph
Need help ASAP,,, i once accidentally closed the CC server. the problem is why didn't the client automatically reconnected to the CC server??? i had to reboot all the workstations for them to reconnect to he CC server.


One more thing where can i get the plug-in that is needed to remotely control the workstations??? it wasn't included in the mail that you sent when you gave me where i can get CC. Can i have a link lss..

Hope i can hear from you ASAP. that's a very important fdactor for me don't want that to happen again.
Oleg Rodnin
Of course clients must reconnects to server after any shutdowns, restarts, computer hangs and any other reasons !
Period of reconnection is changed in local client settings : menu - View - Settings - Computers - "try to connect every (sec)". By default it is 10 seconds. It means that every 10 seconds disconnected client will try to connect to server (which name or ip-address entered in nearest field in mentioned settings window).

Plugin will be uploaded to this forum tomorrow.
Raph
But it is necessary to reboot the client in order for them to reconnect to the CC server?? I have set my server name or IP correctly and i use the default time for reconnection...

What im addressing is supposedly, when the client have been disconnected from the server it should look for the name or IP address and connect to it when found. But why didn't it happen, i have to reboot all the workstation from the client PC's manualy.
Oleg Rodnin
The reason can be in following :
- firewall improoperly configured and prevent connection (on client side or server side)
- server part don't closed (may be it is minimized in tray ?)
- antivirus working and scanning network recources and connections, try temporary turn it off
- are you using CC server in WORK mode, not in offline mode ? (When you open files or loading accounting period for reports genegation, server switches to offline mode and disconnects all clients. If you launch server bu clicking on one of cc3/cc4 files, it started in offliine mode too. Switching to work mode can be made from file menu)
This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please click here.
Invision Power Board © 2001-2012 Invision Power Services, Inc.